Frequently Asked Questions


What is digitizing?

Business Logo Embroidery

Digitizing is the process of converting artwork into a digital code that can be read by today’s advanced embroidery machines. The digital image file of your logo or emblem that you send us is a starting point, but the "digitized" logo that we create will be in a format that only digital embroidery machines can use. This digital code provides the instructions to the embroidery machine’s operating system which, in turn, tells the embroidery machine's frame how to implement the custom logo embroidery.

We would need your graphic logo emblem attached in a .bmp, .jpg, .gif, or .pdf file format. Typically, a left chest logo is approximately 4 to 4.5" wide by 1 to 1.75 high. Full back (across the back of a jacket, sweatshirt, etc.) is normally 9" to 11" wide and 3 to 4" high.


Baby Blanket Embroidery

How big will my design and name be on a baby blanket, apron, tote, bib, robe, etc. ?
Where will it be placed?

The design will be appropriate size for such item. A baby blanket design will be bigger than a design for a bib. This is why under the selection of designs for a particular product, not all designs will be available.

Example: There will not be a BBQ design available for a baby bib. You get the idea, right? Placement will be the best choice for any certain product.


What is a monogram?

A monogram is a picture consisting of one or more letters. The word monogram signifies the use of one initial letter to represent an entire name. The picture can be built by one, two, three or four letters. There are many rules to monogramming. There are a LOT of different rules and I will give you a few references.

Monogram Basics:

When selecting a style for your monogram, the order of initials varies according to the style. When the center letter is taller than the others, the order of initials is traditionally first/last/middle. For example, say your name is Laurie Mary Cline, the monogram would be LCM. For styles in which all letters are equal in size, the order of initials should be first/middle/last. In this case, the monogram would be LMC.

Monogram Advanced:

For more info on this topic, Read More Here.


Why do only some products qualify for embroidery designs or monograms?

First to consider, the material of the fabric must be of a certain kind and thinkness to hold up to the process of embroidery, and to hold the design.

Then, if it's the right kind of fabric, it also should be a certain type of design, color or pattern. The embroidery work just gets lost in items with too bright of colors or too busy of an image, pattern or design.


What colors are available for names and monograms?

We list twelve colors as options when you are customizing the standard name or monogram, included with many of our items.

The standard choices are: Black, Brown, Dark Blue, Dark Pink, Gray, Lavendar, Light Blue, Light Green, Light Pink, Orange, Purple, Red, White, and Yellow.

And yet, we have so many more options! So if you desire something else specifically, let me know!


Can I request a change of colors on a design?

Yes, absolutely! If there is a design where you would like particular colors, just let us know in the comment box, or give us a call. I want this to be perfect for you!


We offer discounts for our embroidery services to groups, organizations, churches and schools.

Do you offer discounts to groups, organizations, schools?

Yes we do! Depending on what's needed and quantity, the discounts will be quoted on an individual basis. Don't be afraid to ask!!


What is your refund policy?

Thank you for shopping at Ramona Embroidery! If you are not entirely satisfied with your purchase, we're here to help.